We Value Your Feedback
At St John of God Hospital your feedback is invaluable to us. We are committed to providing the highest quality of care and ensuring your experience with us is positive and reassuring. Your insights and suggestions help us understand what we are doing well and where we can improve. By sharing your feedback, you play a crucial role in enhancing the services we offer and ensuring we meet the needs of all our patients. Thank you for taking the time to help us grow and improve. Your voice truly makes a difference.
We value your feedback and offer several ways for you to get in touch:
You can speak directly to a staff member or Clinical Nurse Manager during your visit
Email us at [email protected], or call us at 01-277 1461 between 9am and 5pm, Monday to Friday.
Additionally, you can fill out our Patient Satisfaction Survey linked below to share your thoughts and experiences.
If you have any observations or comments about our services or facilities, please complete our online Patient Satisfaction Survey or fill out a survey form available in all our suites. Patients can fill one out during their stay and place it in the suggestions box located in the suites
Compliments
We love hearing about the positive experiences our patients have had. Your compliments inspire our team to continue delivering excellent care. If you'd like to acknowledge a staff member or service, please share your kind words with us. Your support means a lot and helps us recognise outstanding care. Thank you for your encouragement.
Complaints
If you have concerns that need addressing, we're here to listen and resolve them. Should you need to raise a formal complaint, please contact our Complaints Officer via email or fill out our complaints form.
Steps to Make a Complaint
To formally address your concerns, submit a complaint via email or through our online form. If you're unsatisfied with the outcome, an appeal can be made for further review. Your feedback is invaluable in helping us improve our services.
